If a power bank is not returned within 7 days, you'll be charged the full replacement cost of ₦15,000. We'll send you reminders via SMS and email before any charges apply. You can return it to ANY MetroCharge station across Lagos - we make it easy for you!

MetroCharge charges ₦200 per hour with a daily maximum of ₦1,500. This means even if you keep it for 24 hours, you'll never pay more than ₦1,500 per day. We also offer Monthly Unlimited plans at ₦3,500/month and Annual Pro plans at ₦35,000/year for frequent users. No hidden fees, no deposits required!

Our power banks work with ALL smartphones and devices! Each power bank comes with 3 built-in cables: Micro USB (for older Android phones), USB Type-C (for newer Android phones and tablets), and Lightning (for iPhones and iPads). The 5000mAh capacity with 2.1A output charges most phones from 0% to 80% in under 2 hours.

You can rent a MetroCharge power bank for as long as you need! There's no maximum rental period. However, we charge ₦200 per hour with a daily cap of ₦1,500. For extended use, consider our Monthly Unlimited plan (₦3,500) or Annual Pro plan (₦35,000) which offer unlimited rentals with no hourly charges.

If you receive a faulty power bank, simply return it to the nearest MetroCharge station immediately and rent another one - we won't charge you for the faulty unit. You can also contact our 24/7 customer support at +234 8142631428 or info@metro-charge.com. All our power banks are BIS-certified and regularly tested for safety and performance.

Finding a station is easy! Use our interactive map on this website to see all 22+ locations across Lagos in real-time. You can filter by location type (Gyms, Restaurants, Malls, Airports) and see live availability. Our stations are located in I-Fitness gyms, Kingfisher restaurants, Farm City, major malls, and Murtala Muhammed Airport.

No app required! Simply scan the QR code on any MetroCharge station with your phone's camera, complete the payment, and your power bank will be released instantly. However, we do offer an optional mobile app (iOS and Android) that lets you track your rental, find stations faster, and manage your subscription plans.

Absolutely YES! That's one of MetroCharge's best features. Rent at one station and return at ANY of our 22+ locations across Lagos. Whether you're in Victoria Island, Lekki, Ikeja, or anywhere else in Lagos, just drop it off at the nearest MetroCharge station. Total flexibility for your lifestyle!

100% safe! All MetroCharge power banks are BIS-certified with intelligent safety features including overcharge protection, short-circuit protection, and temperature control. Our 5000mAh Li-batteries are insured globally and meet international safety standards (CE, ROHS certified). We regularly inspect and maintain all units.

We accept all major payment methods: Debit Cards (Mastercard, Visa, Verve), Credit Cards, Mobile Money (all Nigerian providers), and Bank Transfers. All payments are secure and encrypted. Your financial information is never stored on our servers. Payment is processed instantly when you scan the QR code.